Terms & Conditions

Terms & Conditions

These terms and conditions set out how Rose Dancewear supplies its product to you. It also includes how we protect any information that you give Rose Dancewear when you use this website.

Contact Us

You can contact our customer service team by writing to us at:

Rose Dancewear

Deuchar Lodge

High Park Lane

Morpeth

Northumberland

NE61 2ST

Telephone us on 07501872263, or emailing rosedancewear@yahoo.com

Should we need to contact you with an order enquiry we will do so by the email address, telephone number or address provided.

Products

Products may vary slightly from their pictures e.g. the colour may be slightly different to how it appears on your screen and sometimes the packaging may be different from the one photographed

If you wish to make a change with your order, please contact us straight away and we will do our best to try and help you.

Orders From Outside The UK

You are responsible for the payment of any import tax, local duties etc. The product will be deemed delivered if, for any reason, they are seized by any import or other government body due to the non-payment of import or any other tax or duties, or for any other reason.

If you cancel all or part of your order and wish to return items that have been delivered outside of the UK we will reimburse to you the cost of the products once you have returned them to us, but not the original cost of delivery.

 

Privacy & Data

 

We are committed to ensuring that your privacy is protected. We may ask and gather certain information by which our website can identify you, however, you can be assured that it will only be used in accordance with this privacy statement (this many be updated so please check this page from time to time).

We may collect the following information: name and business name (if applicable), contact information including email address and addresses. We require this information to understand your needs and provide you with a better service, and for the following reasons: Internal record keeping and tracking of orders. We may use the information to improve our products and services. We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We are committed to ensuring that your information is secure. To prevent unauthorised access, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.

Our website also uses cookies. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to our customer service address with your request. If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address and we will rectify it.